Career – www.nexxtlab.com https://staging.nexxtlab.com Nexxtlab: Where Energy Innovation Meets Sustainability. Charge Up Your Efficiency. Tue, 19 Nov 2024 08:51:52 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://staging.nexxtlab.com/wp-content/uploads/2023/10/nexxtlab_logo_favicon_512x512-150x150.png Career – www.nexxtlab.com https://staging.nexxtlab.com 32 32 Sales Manager – Flanders Region https://staging.nexxtlab.com/career/sales-manager-flanders-region/ Mon, 18 Nov 2024 11:13:38 +0000 https://staging.nexxtlab.com/?p=8451 Drive sales in Flanders, build strong client relationships, and contribute to the energy transition. Proficiency in Dutch & English is essential; French is a plus. Competitive package, flexible work setup, and opportunities to grow.

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Sales Manager – Flanders Region

About Nexxtlab

At Nexxtlab SA, we are leading the way in the energy transition, offering innovative solutions for energy management and grid optimization. Our product suite, including Smartmaster Pro, Smartmaster Home, Smartbirds, and Smartcheck, empowers both professionals and homeowners with cutting-edge, user-friendly technologies. Join us on our mission to revolutionize energy management and contribute to a more sustainable future.

Overview

As our Sales Manager for Flanders, you will be instrumental in driving our market expansion, securing deals, and uncovering new leads. Your role will be critical in advancing our presence in the Flanders market through your sales expertise and knowledge of the energy sector. Fluent communication in Dutch and English is essential, and French language skills will give you an edge in engaging with a broader audience. This position offers an extraordinary opportunity for growth, spearheading our strategic operations and initiatives in the region.

Sales Manager – Flanders Region (m/f/d) – Onboarding & Support

Location: Belgium Flanders Region (Remote)

Employment Type: full-time

Languages: Proficiency in Dutch and English required; French proficiency strongly preferred.

Your Responsibilities

  • Strategize and implement sales plans to achieve and surpass sales objectives in the Flanders market.
  • Generate new business opportunities through strategic lead generation and effective networking.
  • Build and maintain robust relationships with clients and partners, focusing on long-term commitment and satisfaction.
  • Work closely with the marketing department to craft and execute targeted campaigns and promotions for the Flanders market.
  • Provide valuable market insights and feedback to the product management team to ensure our offerings meet market demands and trends.
  • Produce and present detailed sales reports, forecasts, and market analyses to the senior management team.
  • Serve as the primary point of contact for all sales-related queries in Flanders, guaranteeing high levels of customer satisfaction and loyalty.

Your Profile

  • Demonstrable experience in sales, with a preference for backgrounds in the energy sector or related industries.
  • A proven history of achieving and exceeding sales targets.
  • Exceptional communication and negotiation skills.
  • Fluent in Dutch and English; French language skills are highly advantageous.
  • Capable of independent work and collaboration in a team setting.
  • Excellent organizational and time management abilities.
  • Availability to travel within Belgium and occasionally to other locations as required.

What we offer

  • A dynamic, supportive and flexible work environment that fosters innovation and creativity.
  • A role at the forefront of the energy transition.
  • Home office and access to flex offices
  • Competitive remuneration package, including performance bonuses.
  • Extensive training and opportunities for professional growth.
 
How to Apply: Interested candidates should send their CV and a cover letter explaining why they are a perfect fit for this role to our HR department at hr@nexxtlab.lu. Your application should highlight your sales achievements, proficiency in Dutch and English, and, if applicable, French language skills, along with your vision for Nexxtlab SA’s development in Belgium.

 

Do you want to know more? Let’s meet up and talk!

hr@nexxtlab.lu

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]]> Customer Success Manager https://staging.nexxtlab.com/career/customer-success-manager/ Tue, 12 Nov 2024 16:19:52 +0000 https://staging.nexxtlab.com/?p=8442 As a Customer Success Manager within the Onboarding & Support team, you will be part of the broader Customer Team. Your primary focus will be to guide customers through a seamless onboarding process, foster a long-term relationship built on trust, and provide ongoing support that ensures their success with our products.

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Customer Success Manager

About Nexxtlab

At Nexxtlab, we are driving the energy transition by delivering innovative energy management solutions that simplify how our customers control and optimize energy use. Our Customer Success team is essential to ensuring that clients not only get the most out of our products but feel supported throughout their journey with us. As part of a small and agile team, you will play a key role in making sure customers successfully integrate our solutions and remain satisfied in the long term.

Overview

Customer Success Manager (m/f/d) – Onboarding & Support

Location: Belvaux, Luxembourg

Employment Type: full-time

Languages: French, English and Luxembourgish required; any other language is a plus

Your Responsibilities

  • As a Customer Success Manager within the Onboarding & Support team, you will be part of the broader Customer Team. Your primary focus will be to guide customers through a seamless onboarding process, foster a long-term relationship built on trust, and provide ongoing support that ensures their success with our products. Specifically, your responsibilities will include:

  • Onboarding: Guide customers through every stage of onboarding, from installation to full operational readiness. You’ll ensure that they are set up for success and understand how to get the most from our energy management solutions.

  • Training: Conduct personalized training sessions and workshops—both online and on-site—to ensure that customers are confident in using our products. Tailor these sessions to meet the diverse needs of different users.

  • Integration: Ensure that all system components (e.g., PV systems, charging stations, heat pumps, battery systems) are optimally integrated into the customer’s energy management setup, ensuring seamless operation.

  • Customer Relationship Management: Act as the primary point of contact for customers, developing strong, trust-based relationships. Your role is to act as the voice of the customer within Nexxtlab, ensuring their feedback is heard and their concerns are addressed.

  • Ongoing Support: Provide timely, high-quality support to address technical issues and inquiries, ensuring continuous customer satisfaction.

  • Documentation: Maintain clear and detailed documentation of all interactions, processes, and solutions to enhance internal transparency and communication.

  • Knowledge Management: Contribute to the creation and maintenance of a customer-facing knowledge base, offering self-service resources that help customers resolve common issues and use our products more effectively.

Your Profile

  • You are passionate about helping customers succeed, with a knack for solving problems and making technical topics easy to understand. Ideal candidates will have:

  • Professional experience in Customer Success, Onboarding, or Technical Support, ideally in the energy management or renewable energy sector

  • Strong proficiency in French, English and Luxembourgish; German or Dutch is a plus

  • A technical understanding of energy management and control of assets such as photovoltaic systems, charging stations, heat pumps, and battery systems

  • Proven experience in training and communicating with diverse customer groups

  • A customer-first mindset, with a passion for fostering long-term relationships and ensuring customers get maximum value from our products

  • Excellent communication skills, with the ability to simplify complex topics and tailor your approach to different audiences

  • Strong documentation skills, with the ability to create user-friendly knowledge base content that supports customer self-service

What we offer

  • A dynamic, international team and exciting challenges in the fast-growing energy transition sector
  • Opportunities for personal and professional growth, including industry-specific training and certifications to enhance your skills
  • Flexible working hours and the option to work remotely, supporting your work-life balance
  • A competitive salary package, benchmarked against industry standards
  • Access to the latest technologies and tools to help you succeed in your role
  • A collaborative company culture that values input from all team members and promotes continuous improvement
  • A forward-thinking approach, integrating tools like HubSpot to enhance internal processes, including customer onboarding and support

Do you want to know more? Let’s meet up and talk!

hr@nexxtlab.lu

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]]> Front-End Developer https://staging.nexxtlab.com/career/front-end-developer/ Wed, 02 Oct 2024 06:27:57 +0000 https://staging.nexxtlab.com/?p=8412 Join Nexxtlab as a Front-End Developer! Build sleek, high-performance mobile/web apps using Flutter & Angular. Flexible hours, partial home office.

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Front-End Developer

Ready to keep the energy transition on track?

We are seeking a talented Front-End Developer to join our forward-thinking team at Nexxtlab. In this role, you will be in charge of creating visually appealing and functionally robust front-end solutions for both mobile and web platforms using Flutter and Angular JS. You will work closely with our backend team to ensure seamless integration via APIs, contributing to our mission of delivering cutting-edge, user-centric products.

Your Responsibilities

  • Collaborate with our UX/UI designer and listen to the needs of our customers’ department to understand end-user requirements and translate these into compelling application features.

  • Develop and maintain high-quality front-end architecture across our mobile and web platforms using Flutter for native apps and Angular JS for web applications.

  • Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed and scalability.

  • Integrate user-facing elements with server-side logic and functionality using established API protocols.

  • Maintain and enhance existing applications by adding new features and improving performance.

  • Write clean, scalable, and documented code that can be easily maintained and upgraded.

  • Stay ahead of developments in web and mobile app technologies and trends, and apply this knowledge to improve our products.

  • Test applications to identify and fix bugs, improve usability, and ensure the responsiveness of applications across all devices.

  • Participate actively in code reviews, team meetings, and project planning sessions.

Your Profile

  • A Bachelor’s degree in computer science, engineering, or a related field.
  • Proven experience as a front-end developer with a strong portfolio demonstrating mastery in Flutter and Angular JS.
  • Deep understanding of web markup, including HTML5 and CSS3, and server-side CSS.
  • Familiarity with client-side scripting and JavaScript frameworks.
  • Experience with asynchronous request handling, partial page updates, and AJAX.
  • Proficient understanding of cross-browser compatibility issues and ways to work around them.
  • Solid experience in using APIs for integrating backend services.
  • Strong problem-solving skills, with an ability to troubleshoot and prioritize issues.
  • Excellent communication and teamwork skills.
  • Fluent in English is a must, French is a plus.

What we offer

  • Be a part of our dream team shaping the energy transition
  • Full-time employment
  • Partial home office and access to flex offices
  • Flexible working hours
  • Ergonomic office
  • 5 minutes’ walk from the Belval railway station

This position is ideal for a dynamic and proactive developer who thrives in a fast-paced environment and is eager to deploy cutting-edge front-end technologies to create innovative user experiences. If you are passionate about building beautiful, effective user interfaces and delivering high-performance applications, we would love to have you as part of our team.

 

To Apply: Please send your CV, and if you wish, a cover letter detailing your relevant experience, and any additional supporting documents

Do you want to know more? Let’s meet up and talk!

hr@nexxtlab.lu

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